Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Response Warranty

  • Our team of techs will do their best to answer to your help needs within up to 1 hour. If, however, the trouble you have experienced needs some help from our Admin =Department,= we are going to send the ticket to the person on duty and will submit a comment to notify you.

  • Top quality support service

  • Professional Technical Support Service

  • Our client assistance Department is going to be on duty for you 24/7 to to handle all assistance inquiry tickets that you send. We offer client help for all apps that are pre–configured on your hosting server. These include our in–house created Web Site Control Panel, the chosen OS plus the server administration panel (with respect to the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • An in–depth and frequently updated article base is incorporated into our in–house built Web Site Control Panel. It offers quick tips on how to conduct all of the basic site managing duties. The Help section features detailed how–to article tutorials and step–by–step video guides. You can gain access to the Help zone by clicking on the Help or Video buttons in the top right corner of each Control Panel section.