1 hour ticket response
We are committed to providing a prompt and adequate answer to each helpdesk ticket sent by a client. Our experienced client service team members will examine your inquiry and will offer you the most effective solution. We offer a 1–hour response time guarantee for all client support tickets. Actually, our average client support ticket response time has proved to be 20 minutes.
An Excellent Technical Support Service
Each member of our customer support staff has lots of years of experience in the cloud plans sphere and most of them have been with us for at least 5 years. They all are prepared to respond to all your requests in the most efficient way possible.
A User–Friendly Help Section
In the Web Site Control Panel you’ll find an easy–to–navigate Help Center section where you can get quick hints on how you can use our web hosting services. You can get the answers to your queries in the F.A.Q. library, find more information in the web hosting account management articles or check out the instructional video tutorials.