Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You will find nearly all the answers to your questions in the user–friendly Help Center section included in your Web Site Control Panel. It features an exhaustive knowledge base with frequently asked questions and exhaustive instructional articles contributed by our expert customer support team.

  • Top quality support service

  • Tutorial Videos

  • If you wish to see how a task is executed or how a problem is addressed, instead of just reading about it, take a look at our compilation of educational video tutorials. They cover a variety of issues and will help you swiftly find your way around our Web Site Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 client support service and a 60–minute ticket response time guarantee. Our qualified support engineers will be at your disposal around the clock to respond to your questions and to deal with any issue that you might possibly stumble upon. Just open a client support ticket from the Help Center section and we will get back to you without any delay whatsoever.