You can find plenty of cloud hosting suppliers available, yet most of them are resellers that have limited resources, especially in terms of support. A good way to distinguish them is the option to get in touch with the company by phone. The level of support that you'll have through this particular method of communication will vary depending on the supplier - some provide you with professional phone support, while others offer general and customer support only as some matters are more time-consuming and it's easier to be resolved via a trouble ticket, particularly when the issue needs to be escalated. Nonetheless, it's good to know that you can always get in touch with your web hosting supplier because there're plenty of small issues which can be taken care of effectively and in a timely manner with a phone call, not mentioning that you're able to get additional info for the services even before you become a client.

Phone Support in Cloud Hosting

All of our cloud hosting plans include telephone support 14 hrs per day even on official holidays, which means that if you don't have an account yet, you'll be able to phone us and find out more about our services or whether we will meet the system requirements for your web sites. For your convenience, we have local phone lines in the United States, the United Kingdom and Australia, so that you'll be able to call the telephone number that is closer to you. If you are a current customer, we will assist you timely with any general and billing issues and with a number of technical issues to save you time and efforts - we are aware of the fact that in some cases it is much easier consult with a live person and get things done immediately. Certainly, some matters cannot be resolved on the phone, so if this is the case you are able to employ our ticketing system.

Phone Support in Semi-dedicated Servers

We provide live telephone support 14 hours a day as part of the support services for each and every semi-dedicated server plan that we supply. Since some issues are more complex and time-consuming, you will need to open a ticket in case you come across such an issue, but for all of your general, billing or minor technical issues you can always give us a call and we'll assist you without delay to save you the time you will have to spend on creating a ticket. Even if you do not have an account yet, you are able to find out whether you can host your websites on our advanced cloud platform or you will be able to get any other general info about our semi-dedicated solutions. We now have local numbers in the United States of America, the UK and Australia along with a global number, so you are able to call the one that is nearer to where you are.